Privacy Policy

Poppy Clark Business Operations

Last updated: 2026

Poppy Clark Business Operations ("PCBO", "we", "us", "our") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data.

1. Who We Are

Business Name: Poppy Clark Business Operations
Contact Email: Poppy@poppyclarkbusinessoperations.co.uk
Business Location: United Kingdom

PCBO acts as the Data Controller for the personal data we collect.

2. What Data We Collect

We may collect and process the following personal data:

  • Name and business name

  • Email address and phone number

  • Billing and invoicing information

  • Social media usernames and platform data (where relevant to services)

  • Communications between you and PCBO (email, WhatsApp, social media messages)

  • Technical data such as IP address (website only, if applicable)

We do not knowingly collect data from individuals under the age of 18.

3. How We Collect Your Data

Your data may be collected when you:

  • Contact us via email, social media, or enquiry forms

  • Enter into a service agreement with us

  • Provide information required for service delivery

  • Communicate with us during an active project

4. How We Use Your Data

We use personal data to:

  • Provide and manage our services

  • Communicate with clients

  • Prepare proposals, contracts, and invoices

  • Maintain internal records

  • Meet legal, accounting, and tax obligations

We do not sell or rent personal data to third parties.

5. Legal Bases for Processing

Under UK GDPR, we process your data on the following lawful bases:

  • Contract: To perform our services

  • Legal obligation: For tax and accounting purposes

  • Legitimate interests: To manage and grow our business

  • Consent: Where explicitly provided

6. Data Sharing

We may share your data only where necessary with:

  • Accountants or financial software providers (e.g. invoicing platforms)

  • Cloud storage or project management tools

  • Legal or regulatory authorities where required by law

All third parties are required to respect the security of your personal data.

7. Data Storage & Security

We store personal data securely using appropriate technical and organisational measures.
Data may be stored digitally on password-protected systems and trusted third-party platforms.

We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.

8. Data Retention

We retain personal data only for as long as necessary:

  • Client records: up to 6 years (for tax and legal purposes)

  • Communications: as long as reasonably required

When data is no longer required, it is securely deleted.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

Requests can be made by contacting us using the details above.

10. Cookies & Website Data

If PCBO operates a website, cookies may be used to improve functionality and user experience.
A separate Cookie Policy may apply where relevant.

11. Third-Party Links

Our website or communications may contain links to third-party platforms. We are not responsible for the privacy practices of those third parties.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any material changes will be communicated where appropriate.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: Poppy@poppyclarkbusinessoperations.co.uk